Monday, July 28, 2008

Jungle flying continued...

So we push back from the gate about 2 and a half hours after our original push time. Turns out, this will be a good thing and a bad thing. The line of storms I had mentioned earlier had really started started forming into a solid line. There were a few gaps between MSP and DSM, but they were closing by the minute. The good thing about pushing so late is that the later DSM flight actually left about 5 minutes before we did. We ended up following them in their attempt to find a gap to fly thru. With out having them as guinea pigs, I would have been pioneering my way through rough territory solo. Not that its a bad thing, but having someone lead the way, really helps. So with the help of our on board radar and the other DSM flight leading the way, we picked our way thru the line of storms. It was a rough ride, but nothing too bad. As we broke out of the clouds around 8,000 ft, we could see the airport which was about 25 miles away. At this point it was going to be a race to the field between us and the thunderstorm. This was also the point where I had a discussion with the check airman about what are we going to do if we cant land in DSM. We did not have an alternate filed because the ceilings and visibilities did not call for one, so I needed to think quickly to give ourselves an out in case we didn't beat the storm. I am semi familiar with the layout of Iowa and the airports we fly to. I knew approximately where the storm was and what airports where ahead of the weather. I quickly picked Cedar Rapids as our "go to" airport in case we didn't make DSM.

As we were preparing for the approach into DSM, the winds dramatically shifted. We were expecting to land on runway 23, but the winds were now favoring 31. While we were busy preparing for the runway change in the cockpit, the controllers were now busy trying to vector traffic for the new runway. We were approaching from the southwest, while another regional jet was approaching from the northeast. We were given a right turn to a heading of 270 to swing us around for the new runway. At the same time the other regional jet was given a heading to join the final from the northeast. The next thing I hear on the radio is "Company callsign, 5789 make an IMMEDIATE left turn to heading 200 for traffic!!" That's all I needed to hear, I clicked the auto pilot off and made a freight dog style turn to the new heading. It wasn't a hard turn, just a little too quick for the check airman's taste. He had his head down while he was preparing the FMS, so he wasn't prepared for the abrupt turn. It spooked him. (later, after all the dust settled for the day we asked the flight attendant if the passengers got scared when I made the turn. She said nobody really noticed. They were already getting beat up from the turbulence and vectors, so when I made the hard turn, nobody really cared.) So now we need to do a 360 to let the other jet do their approach first. All the while the storm is approaching the field. As we make our turn inbound, we could see the storm sitting only a few miles north of the airport. The tower cleared us to land and gave us the updated winds, 290-330 at 30 gusting to 45, nice. Right after we dropped the gear and put in our final notch of flaps, tower came on and gave us a windshear warning. The checkairman and I exchanged looks and I said we were going to continue because it is still acceptable according to our manuals. Somehow the aircraft in front of us landed, so we thought we could make it as well. Wrong! As we were passing through 500 feet above the ground, we got the windshear warning on our display screens. This means we are obligated to go around. So I call "go around, go around thrust, flaps 8" and I proceed to go around. At this point its all asses and elbows in the cockpit. We are extremely busy flying the plane, re-configuring, making radio calls, re-setting up the FMS and telling atc that we are outta there. There was no way I was going to try another approach. I decided to head right to Cedar Rapids, so we did.

So now we are on our way to CID. It is only 80 miles or so away, so now we are extremely busy getting ready to go to a new airport. We need to notify dispatch we are diverting and get a new release, notify the flight attendant and passengers, check our fuel status, get out the new approach plates, get the weather at CID, prepare the aircraft for another approach, call station ops at CID and let them know we are coming and fly the plane. Busy, busy, busy. That 80 miles goes by quickly in a jet. In all, I think it took less than 20 minutes to go from go-around to landing in CID. As we landed in CID, we did not have a gate to park at. There was another plane at the gate, so we sat for an hour on the ramp until the gate opened up. Our dispatcher wanted us to gas'n'go. I was going to have none of that nonsense. If we were going to try and go back to DSM, I wanted to look at the radar and get the big picture. I was not about to go trouncing thru that line of weather again with out seeing what is really going on. So as we pulled to the gate and I started making my way up the jetbridge, a ramp agent asked me when we were leaving again. I said I didn't know yet and I'd get back to them. They then made a remark that the flight was cancelled and we needed to move the plane a.s.a.p for another inbound flight. As politely as I could, I told them to settle down, I'd talk to the company and find out what is happening. I got on a computer at the gate and took a look at the radar, there was no way I was going to head back thru that line of storms. It was now in between CID and DSM and making its way to our location.
When I got on the phone with our dispatcher, the first words out of his mouth were "well we can just gas you up and send you back out". To which I replied "O.K, but we are going to have to sit here for a few hours until that line of weather clears. These passengers have been through enough today, I don't think heading back into those thunderstorms is a good idea." He quickly relented and asked to speak with the station manager. They then cancelled the flight, but here is the kicker, they wanted to cancel the flight and blame it on weather so that they didn't have to reimburse any of the passengers. At this point the check airman had enough. He got on the phone and took over. He made absolutely sure that the passengers were taken care of. Weather may have been a contributing factor as to why we were in CID, but ultimately it was our dispatchers fault for telling the gate agent in MSP an erroneous cargo weight, compounded with a mechanical problem that led to an aircraft swap. Had we left on time, weather would not have been an issue.

After getting the passenger situation handled (we had to take our case all the way up the chain of command to a big company regional manager), we were then told to ferry the aircraft to MEM to continue on our trip in the morning. Fine, but by the time we got our new release, fuel and got the plane ready to go, the storms were approaching the airport quick. We fired up the engines and started to make our way to the runway. Tower advised us that the storm was sitting off the departure end of the runway. We could see it out the windows and it was close. As soon as we were cleared for take off and made the turn on to the runway, we realised we couldn't make it. We would have departed right into it. So we had to taxi back to the ramp where we sat in the plane for the next hour and a half waiting for the storms to pass. By this time, we had timed out. We were limited to a 14 hour duty day while conducting I.O.E. So we were now going to overnight in CID. Only problem with that....a serious lack of hotels. Due to all the flooding and our stranded passengers, there was not a hotel to be found for 40 miles. By the time we found one, it was approaching 10:00pm and we had been on duty since 7:30am. Even though the hotel we found was 40 miles away, it wasn't all that bad. It was a casino resort and the rooms were fantastic. It was a nice ending to a day from hell.

Although this was a really hard day, I wouldn't have traded it for anything. On one of my training sheets, there is a whole checklist of things that need to be covered. Many of the things on this list you just talk about. In this one day, we checked off about 50% of the things we needed to cover because we actually did them. I'm also glad this was with a check airman, I was glad to have his help and experience sitting in the right seat.

2 Comments:

Anonymous Anonymous said...

Windsor -
great story. Seriously. I really enjoyed it, and it is good to hear you and the check airman were actually concerned about the passengers. Good job, I'm sure the passengers would appreciate it too if they knew how close they came to getting screwed.

8:49 PM  
Blogger Windsor said...

They were about to be royally screwed. They just wanted to tell the pax, too bad, weather's fault, find your own hotel or your own ride to DSM. That is just unacceptable.

9:31 AM  

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